Privacy statement and cookies

Personal data we process

Tantra in Antwerpen may process personal data about you because you use its services and/or because you provided them yourself when filling in a contact form. Tantra in Antwerpen may process the following personal data:

• Your first and last name
• Your address details
• Your phone number
• Your email address
• Your browsing behaviour via cookies

How your data are processed

We collect information in two ways: when you provide information to us and when you use our website. Much data is collected automatically through cookies and third-party tracking and web analytics services (Google Analytics).

Some personal data we only collect if you provide them to us. That may include your name, address, email address and phone number. This can happen if you:

• Request information about our services;
• Make an appointment;
• Take part in a survey.

This information is used to provide services and to contact you about a reservation or the purchase of a product such as a gift voucher.

Cookies

The cookies and anonymous identifiers used are meant to make our site and products more productive for you and to enable certain website or product functionality. Cookies or other anonymous identifiers may for example be used to:

• Help you navigate efficiently between the pages of our sites.
• Measure how you use our website so we can improve it and your browsing experience.

You can decide yourself whether to accept/refuse cookies or whether your browser notifies you when a cookie is placed. You can find more information about this in your browser settings and/or with the Help function of your browser.

See www.allaboutcookies.org for more information about cookies.

Google Analytics

Google Analytics is used to track how users use the website and how effective Tantra in Antwerpen ads are on Google search results pages. The information obtained is anonymised, so it cannot be traced back to you as a person.

Why these data are needed

The answer is simple. We use these data to improve our products and services, provide support and show notifications. We use data that can identify you (personal data) for the following:

• To enable you to buy products and take part in offered services;
• To provide you with information about new and updated products and services, and other information you have requested.

How long personal data are retained

Tantra in Antwerpen does not retain your personal data longer than needed to achieve the purposes for which your data are collected. Your data are therefore not retained longer than legally required or necessary. When the retention period for your data has expired, your data are deleted securely. Questions about retention periods for specific processing can be sent to info@tantra-in-antwerpen.be.

You have the right to ask us to delete your data. If this is legally possible we will do so for you as soon as possible.

Sharing personal data with third parties

We respect your privacy and do not simply share it with third parties. We may share certain personal data PROVIDED you have given consent. We share your data with these companies:

• Optimisation tools such as Facebook and Google

We may also share your personal data in the following circumstances:

When authorised by law and/or necessary to comply with a legal process;

When needed to protect and defend the rights or property of Tantra in Antwerpen, including the security of our products and services;

When needed to protect the personal safety, property or other rights of the public of Tantra in Antwerpen or of its guests or employees;

If we are legally forced to disclose your personal data to a third party, we will take all commercially reasonable steps to inform you in advance, unless this is legally prohibited.

Contact

Tantra in Antwerpen takes the protection of your data seriously and takes appropriate measures against misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration. If there are indications of misuse, or if you want more information, please contact us via:

Name: Maffis Bvba (herein called Tantra in Antwerpen)

Registered office: Zandvlietsedorpstraat 81/1, 2040 Antwerpen

Company number: BE0660603553

Phone: +32 (0)471 739 661

Email: info@tantra-in-antwerpen.be